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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gary walters

January 6, 2026

5  out of  5
rating by gary walters
"a few months ago, my car was totaled by a driver who ran a red light. my vehicle was purchased from the state of Michigan as a retired police car and since it couldn't be repaired, I bought another one. in my haste to transport the "new" one to Texas, I only had liability insurance until it was delivered. and since I am a typical male...I never got around to fine tuning the insurance until today. I was so grateful Eileen took my call. as we revamped my coverage, she was able to explain not only what coverage I needed, but the factors behind the cost...such as the demographic of driver of this vehicle and, interestingly, the size of vehicle too. my dodge charger has a history of theft and high speed collisions, thus the reason Michigan utilizes this vehicle as a pursuit car. anyhow, Eileen and I worked to remove certain coverage I no longer needed. in my case...rental car coverage which I no longer need because I own two vehicles, and increase my deductible. Eileen was patient and thourough on the phone with me and was a joy to talk to. (also, I am a sucker for a British dialect). I have been with Kirk Ingels/state farm since I got out of high school. the staff and customer service I always get are the reason I am continue to happily motor in my daily life. Thanks again, Eileen...you're the best. Gary W"
We responded:
"Hi Gary, Thank you for your loyalty and allowing us to service you Auto and Home Insurance needs all these years. Vianey is a great addition to our team and is a great help. "
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Ashley Dominguez

December 31, 2025

5  out of  5
rating by Ashley Dominguez
"Vianey Cornejo gave me a great rate for my 3 vehicles! Her communication and customer service was excellent!"
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Santiago Rodriguez

December 30, 2025

5  out of  5
rating by Santiago Rodriguez
"Brandon Z. is knowledgeable and responded with options that made my experience exceptional. Thanks!"
We responded:
"Thank you Santiago for the kind words. Brandon does exceptional work. "
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Chloe H

December 23, 2025

5  out of  5
rating by Chloe H
"Eileen S. has been our agent for quite a while now and I can't say enough amazing things about her. She's always been extremely helpful, diligent, responsive and knowledgeable anytime we've needed anything. Whenever I call her, I immediately am able to reach her and I feel very much prioritized. All my emails are responded to pretty much within the hour (usually faster), and I've never had this experience with past agents. Would highly recommend."
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Elizabeth Kenney

December 9, 2025

5  out of  5
rating by Elizabeth Kenney
"I had the pleasure of working with Eileen Saidi on a proposal for insurance covering our new drivers in the family. She provided my quote and very clear explanation and discussion on the questions we had. Would definitely recommend working with Eileen and State Farm in the future!"
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Tammy Weber

December 5, 2025

5  out of  5
rating by Tammy Weber
"We have been with Kirk and his State Farm team for a very long time and have always received the BEST service. Just recently V went over all of our coverage and was SO helpful in helping us update everything and filling us in on things we needed to add and things we could change to lower our costs. She was very quick to answer our questions and give us new options. We highly recommend The Kirk Ingels team!"
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Dan Bristol

December 2, 2025

5  out of  5
rating by Dan Bristol
"The team, specifically Scott, is great to work with! Always answers questions and solves issues promptly and perfectly!"
We responded:
"Way to go Scott! "
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Michael Garrett

November 14, 2025

5  out of  5
rating by Michael Garrett
"We have been with State Farm and Kirk Ingels for 10 years. Excellent experience overall, and excellent customer service. In particular, **Scott Taylor** at this office has always been exceptionally helpful and highly responsive. Highly recommended!"
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Lance Woodburn

September 26, 2025

5  out of  5
rating by Lance Woodburn
"Kirk, Scott, Michelle and Vianey have always provided excellent service over the years."
We responded:
"Lance, thank you for being a long term customer "
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George Sears

August 28, 2025

5  out of  5
rating by George Sears
"Vianey and the team over at Kirk Ingels have always been great to work with. Highly recommend them. Its an old school outfit - they answer the phones, provide detailed info for quotes, and are always ready to help"
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Morgan DiDonato

August 20, 2025

5  out of  5
rating by Morgan DiDonato
"I've been a customer of Kirk Ingels - State Farm for 4 1/2 years now and I highly recommend this agency. Kirk Ingels always gets the job done, all staff are super responsive, and knowledgeable. Anyone looking to change providers, I will gladly refer them to Kirk Ingels. I recently contacted Scott Taylor for an updated homeowner insurance and within a couple of hours he had that document finalized and returned to me. Thank you Scott for your help, its greatly appreciated!"
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C.Mercke

August 19, 2025

5  out of  5
rating by C.Mercke
"Brandon Z was a wonder to work with and took care of our insurance single handledly. Nothing to really worry about bc unlike most agents, he answers the phone!"
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Julie Linn

August 14, 2025

5  out of  5
rating by Julie Linn
"Brandon was so easy to work with and got all of our policies moved over super fast! The rates were so much better and he was so easy to work with that we switched my aunt’s over as well. Highly recommend!"
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Sharon

August 13, 2025

5  out of  5
rating by Sharon
"Brandon to the rescue! Was needing to update our homeowners and auto insurance and was totally frustrated with navigating the crazy insurance market. Brandon is very knowledgeable and guided us patiently through the process of changing insurance carriers. He was never too busy to answer hundreds of questions and concerns. Highly recommend him! Thank you Brandon"
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Chad Hawkins

July 29, 2025

5  out of  5
rating by Chad Hawkins
"They save me tons on my home, auto, and motorcycle insurance"
We responded:
"Brandon is a great team member. He specializes in Homeowners Insurance and Auto Insurance. "
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David Perez II

June 13, 2025

5  out of  5
rating by David Perez II
"Brandon was on top of all the insurance and made our home purchase and transition easier by his proactive and professional actions"
We responded:
"Brandon is a great addition to our team! He specializes in Homeowners insurance. "
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mike noonan

May 1, 2025

5  out of  5
rating by mike noonan
"Felt compelled to write a review after my interaction with Eileen Saidi, she went above and beyond to help and answer my questions."
We responded:
"Thank you Mike, Eileen is a great asset to our team. She specializes in Auto and Home Insurance. "
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Mary Lynn Rice-Lively

April 14, 2025

5  out of  5
rating by Mary Lynn Rice-Lively
"We have been with this agent almost 40 years. Their local service has been impeccable. A special shoutout to Eileen for helping us with challenges after a flood in our house."
We responded:
"Mary Lynn, Thank you for being a long-term customer!! Eileen is a wonderful team member who is dedicated to helping our clients recover from life changing losses. She specializes in Auto and Home insurance. "
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Nejla Lane

March 27, 2025

5  out of  5
rating by Nejla Lane
"I want to express my sincere gratitude to Kirk Ingles and his entire team—especially Eileen S. I’ve been with Kirk Ingles Insurance since around 2016, and they’ve stood by my side through both the good times and the challenging ones. It’s reassuring to know there are still insurance agencies out there that genuinely care about their clients and go the extra mile to meet their needs. Thank you, Team Ingles—keep up the great work!"
We responded:
"Yeah!! Eileen is an awesome team member that cares about our customers. Like a good neighbor we are always here to help. "
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Tara Fisher

February 5, 2025

5  out of  5
rating by Tara Fisher
"Brandon is an amazing agent! He is always there for me when I need him and he truly cares that any issues I might have are taken care of! He really takes pride in his job as he should! I cannot stress enough how lucky anyone would be to have him as their agent! He truly is everything you hope to get from an insurance agent! One who truly cares and believes in what he does and his clients! Brandon, you’re the best!"
We responded:
"Thank you Tara, Brandon is a great insurance agent. He does truly care. He specializes in Auto and Home insurance. "
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Riley B

January 23, 2025

5  out of  5
rating by Riley B
"Ask for Brandon, very thorough and helpful on your policies. Thanks again everyone!"
We responded:
"Brandon is a great team member and very helpful with auto insurance. "
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Sam Howle

January 23, 2025

5  out of  5
rating by Sam Howle
"Super helpful and great service! I actually moved from another state awhile back and recently got a new vehicle insured through them. I had attempted to cancel the policy on the previous vehicle after getting this one (which was through a different State Farm agency in another state). Well, a short time after that, my current agent actually noticed that my old policy at the other state farm for the old vehicle that I had already sold was still active and notified me, and even helped me get in contact with the other agency to make sure the old policy was canceled. There's no telling how much money could have been lost if this old policy went unnoticed. Point is: my agent went above and beyond what one could reasonably expect and noticed my old policy was still active, notified me, and saved me a ton of money. I couldn't recommend doing business here enough :)"
We responded:
"Thank you for your kind words. We strive to take care of our customer's auto insurance and home insurance needs. "
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Johnathon Frischen

January 17, 2025

5  out of  5
rating by Johnathon Frischen
"Exceptional Service and Expertise!” Brandon has been an incredible car insurance agent! From the moment I reached out, he was responsive, knowledgeable, and genuinely committed to finding the best coverage for me any my wife’s needs. He took the time to explain my options clearly, ensuring I fully understood my policy without feeling overwhelmed. What really stands out is his dedication to customer service — he promptly answers all my questions and even follows up to make sure everything was going smoothly. It’s rare to find someone so professional yet approachable. I truly feel like I’m in great hands with Brandon and would highly recommend him to anyone in need of car insurance. Five stars all the way!"
We responded:
"Hi Jonathon, Thank you for your kind words about Brandon. He is an Auto Insurance specialist. "
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Jeremiah Grant

January 14, 2025

5  out of  5
rating by Jeremiah Grant
"Brandon Zimmerle was extremely friendly and helpful. Helped me save money with much lower rates than what I was paying to my other company"
We responded:
"Thank you for your kind words. Brandon is a great addition to our team. He specializes in Auto and Homeowners Insurance. "
Profile photo of Goodwin Clark

Goodwin Clark

January 8, 2025

5  out of  5
rating by Goodwin Clark
"I’ve been working with Scott Taylor for almost 10 years now and he continues to provide excellent service. Requests or questions are answered promptly and he does a great job explaining specifics in the coverage. I’ll be keeping my business with Scott and highly recommend him for anyone in the market."
We responded:
"Scott Taylor is a foundational pillar of this State Farm office. He has 21 years experience with auto insurance and homeowners insurance. He is a valuable member of our team. "